Thank you for your professional help for gaining my PR under that much difficult circumstance

Dear Bob,
Thank you so much for your professional help for gaining my PR under that much difficult circumstance. My partner and I did the immigration paper work, but after a long time the immigration department came back with questions and we could not cope. We were so frustrated and nearly lost confidance and hope, but after i came to you, you gave me professional advice, assisted us to complete the paper work which resulted in the PR being granted.
 
Thank you so much again. All the best.